Father's Day Delivery Guidelines

Our promise:

We will continue to make and send items from our Father's Day Collection, all the way through until September 5th.

As promised across our website, all email communication, and social media posts: Orders placed before midnight August 22nd 2021 - that included only items found in our Father's Day Collection - are being made by us as a matter of priority, and we promise they will be posted by COB Monday 30th August.

Orders placed after this 22/08 deadline will of course be made as quickly as possible - but please keep in mind that one-of-a-kind personalised gifts do take time to make, and we then rely on Australia Post to deliver your items to you after we’ve taken the time to design and make your order.  

We cannot offer any guarantees that Australia Post will deliver your item before September 5th… but we can promise that when it arrives, you’ll love your Arlo and Co goodies. 

A few pointers: 

    1. *Please* be sure to opt for Express postage at the checkout, keeping in mind we're posting to you from our studio in Melbourne, and rely on the postal service to deliver to you, once your order has left our hands.

    2. Express shipping must be selected when placing your order, to avoid long postage delays. As we are working offsite due to lockdown restrictions, we cannot change or upgrade your postage afterwards - so please choose wisely.

    3. There ARE known delays with the Australia Post right now, but Express Post really helps. Thank you for understanding that these delays are out of our hands.

    4. If you place your order without choosing Express Post, we'll assume you don't necessarily need your items to arrive quickly in the mail.

    5. Adding items to your order that are not found in our Father's Day Collection, may slow down the production of your order and void this delivery promise that was made for orders placed prior to Aug 22nd (our deadline) 

If you have any questions, don't hesitate to get in touch with our team by calling the office between 9am-3pm Mon to Fri (AEST). You can reach us on 03 9070 8156.

Thank you for your kindness and understanding.

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