Mother's Day Delivery Guidelines - 2024

Our promise:

We will continue to make and send items from our Mother's Day Collection, all the way through until Friday May 10th. (Mother's Day is Sunday 12th May).

Orders placed before midnight May 2nd - that included only items found in our Mother's Day Collection - will made by us as a matter of priority, and they will be posted no later than COB Thursday 9th May.

Orders placed after the 2/5 deadline will, of course, be made as quickly as possible. Please keep in mind that one-of-a-kind personalised gifts do take time to make, and we then rely on Australia Post to deliver your items to you after we’ve taken the time to design and make your order.  

Whilst we cannot offer any guarantees that Australia Post will deliver your item before May 12th, we can promise that when it arrives, you’ll love your Arlo & Co goodies. 

A few pointers

    1. *Please* be sure to opt for Express postage at the checkout, keeping in mind we're posting to you from our studio in Melbourne, and rely on the postal service to deliver to you, once your order has left our hands. (You can read up on this Aus Post info, here.)

    2. If you place your order without choosing Express Post, we'll assume you don't necessarily need your items to arrive quickly in the mail, or before a specific date.
      (And we're sure they'll still be loved, even if they do arrive a few days later ❤️)

    3. Adding items to your order that are not found in our Mother's Day Collection, may slow down the production of your order and affect this delivery promise that was made for orders placed prior to May 2nd (our deadline) 

If you have any questions, don't hesitate to get in touch with our team by calling the office between 9am-4pm Mon to Fri (AEST).

You can reach us on 03 9070 8156.

Thank you for your kindness and understanding.

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