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Christmas Delivery Guidelines 2024

Please be mindful of the below information, when choosing to shop with us. 

🎁 OUR CHRISTMAS DELIVERY PROMISE:

We continue to make and send items all the way through until December 23rd (and beyond into the new year)

During November & December (our busiest months of the year) we're hand-making thousands of items each week, and we recommend allowing 5-12 working days for your items to be created, sorted and posted.

Thank you for understanding we're unable to accomodate queue jumping or rush orders at this time. Every one of our customers is hoping for delivery as quickly as possible - and each and every order we create is meaningful, and important 🙏🏽

(If you haven't signed up to our email list, to ensure you have a heads up about order deadlines, turn-around updates and even secret sales ... we highly recommend reaching out to our team) 😉

📮 SHIPPING:

We strongly advise opting for EXPRESS POST when you place your order during November or December.

Please understand that delivery times or any possible delays - once your order is in the hands of Aus Post - are beyond our control. We're shipping to you from Melbourne, Au, which may be helpful to know.

You can reach us on 03 9070 8156 during business hours, if you have any questions about any of the above. 

Thank you for your kindness and support. ♡

PS. Please note if you do not opt for Express Post, we will not make any assumptions - or upgrade your order to Express Post - unless expressly asked to by you, via email. Upgrades start at $5.00.

✈️ INTERNATIONAL SHIPPING:

World-wide shipping is available at checkout, all year round. Please check the Australia Post website here for the most up to date information about estimated delivery times to your location. Please note that we're not able to guarantee pre-Christmas delivery for international orders.

CHRISTMAS DELIVERY FAQs

Product Care Instructions